How to Hire a Teller / Cash Officer in 2026

Q: You receive $150 in cash from a customer for a purchase of $123.75. What is the best way to handle the change?

Correct answer: Count the change back to the customer starting with the amount given, then hand over the change. Option b is correct because counting the change back to the customer ensures accuracy and builds trust. Option a is incomplete as providing a receipt is standard practice. Option c lacks transparency, and option d places the responsibility on the customer, which is not ideal.

Q: You receive a cash payment exceeding $1,000 from a customer. What is the best immediate action to ensure secure handling according to standard cash handling procedures?

Correct answer: Count the cash twice, record the amount on the cash log, and deposit it in the safe immediately. Option b is correct because counting the cash twice ensures accuracy, recording maintains accountability, and depositing it in the safe minimizes risk. Option a is risky as large amounts should not remain in till drawers. Option c is impractical and may inconvenience customers. Option d compromises security by leaving cash unsecured.

Q: You receive a cash deposit of $15,000 in a retail environment. What is the most secure and compliant method to handle this cash before bank deposit?

Correct answer: Count the cash twice with a witness, log the amount on a cash handling form, secure it in a locked safe, and arrange a timely bank deposit. Option b is correct because counting cash twice with a witness ensures accuracy and reduces errors. Logging the amount provides a record, and securing cash in a locked safe minimizes theft risk. Timely bank deposit ensures cash is not held unnecessarily. Option a lacks double count and security. Option c is unsafe as cash should not be left unsecured overnight. Option d lacks control and accountability.

Q: How do you prioritize competing tasks when multiple deadlines occur simultaneously in Cash Handling?

Why it matters: Evaluates time management and prioritization under pressure. What to listen for: Green flags: Uses structured task lists, clarifies urgency with supervisors, and communicates transparently.

Q: Describe a time when you revamped an inefficient workflow in Cash Handling. What was the measurable impact?

Why it matters: Evaluates continuous improvement and data-driven results. What to listen for: Green flags: Identifies root cause, involves stakeholders, implements measurable KPIs, and tracks ROI.

Q: How do you formulate a multi-year operational strategy in Cash Handling that balances short-term profitability with long-term resilience?

Why it matters: Evaluates strategic foresight and executive acumen. What to listen for: Green flags: Aligns with market trends, incorporates scenario modeling, manages financial risk, and establishes clear milestones.

Q: During a busy shift, you notice the cash drawer is running low on change. What is the correct immediate action?

Correct answer: Request additional change from the supervisor or designated person immediately. Option c is correct because requesting more change promptly ensures smooth transactions. Option a delays resolution, option b unnecessarily halts service, and option d risks security and accountability issues.

Q: During the end-of-day cash reconciliation, you find a $20 discrepancy between the cash in the register and the recorded sales. What should be your first practical step?

Correct answer: Recount the cash and verify all recorded transactions before reporting. Option b is correct because recounting and verifying transactions helps identify if the discrepancy is due to counting errors or recording mistakes. Option a is premature without verification. Option c compromises accuracy and accountability. Option d ignores potential issues and is not a professional approach.

Q: During a busy shift, you notice a discrepancy between the cash counted and the sales recorded. What is the best immediate action to resolve this?

Correct answer: Recount cash with a colleague, review recent transactions, and document any findings before escalating if unresolved. Option b is correct as it involves immediate verification by recounting, reviewing transactions, and documenting the discrepancy, which helps identify errors or theft. Option a delays resolution and accountability. Option c avoids addressing the issue. Option d is unprofessional and lacks evidence.

Q: Describe a situation where you had to handle an unhappy client or difficult colleague.

Why it matters: Evaluates emotional intelligence and professional de-escalation. What to listen for: Green flags: Listens actively, shows empathy, focuses on problem resolution, and follows SOPs.

Hiring Workflow, Step by Step

Every stage of this hire can run in SkillSauce on one board, from the first applicant to the offer. The level sections below add the detail for junior (0-3 years), mid-level (3-6 years) and senior (6+ years) hires.

1
Open a Job Profile for the role
Create a Job Profile for the role: one Kanban board, free on every plan, that holds every candidate, test and interview for this hire. Write the job description with the free Job Description Generator, or start from the template in your level below.
2
Fill the candidate pool
Publish the job on your Career Page and share the link on LinkedIn, X and job boards, so every applicant lands on the board. To reach people who have not applied, search Candidate Lookup by domain and seniority, then narrow by industry, company and location. You can also import LinkedIn profiles by URL, upload resumes in bulk or import a CSV.
3
Shortlist the strongest resumes
Move applicants into the Resume Shortlister: TESSA AI scores every resume against the Job Profile and shows its reasoning, so you can see why each candidate made the cut before you send a single test.
4
Test the skills the role needs
Send the shortlist a Non-IT assessment on Cash Handling and Customer Service, plus an Aptitude test for reasoning and numeracy. Build it from the Question Library of 320,000+ questions, or let TESSA AI generate it when this exact role is missing, and keep AI proctoring on for remote candidates.
5
Interview with TESSA AI
Invite the candidates who pass to a TESSA AI interview on the role itself, in any of 100+ languages. Add a Culture Fit round to see how they work with a team like yours, and a Behavioural round for senior hires, where judgment and ownership matter most.
6
Meet the shortlist
Schedule the panel or case interview on Zoom or Google Meet with Google Calendar invites, and keep candidates posted on WhatsApp or email.
7
Decide together and make the offer
Compare finalists on their Reports: scored results for each test and AI interview, plus the proctoring activity of proctored tests. Collect your hiring team’s feedback on each candidate, then make the offer with the email templates in your level below.

Company Fit: Startups, SMBs and Enterprises

Startups

Startups need Teller / Cash Officers who can wear multiple hats, establish operational foundations in Cash Handling, and drive high organizational agility.

Rapid operational setup with lean Cash Handling workflows.
High adaptability and hands-on execution across fast-growing business lines.
Fast customer alignment and daily operational responsiveness.
Start free: the Starter plan includes 40 credits, about 10 AI interviews or assessments, with no time limit and no card needed.

SMBs

Structured workflows built with industry-standard Cash Handling conventions.
Lower operational overhead with streamlined reporting and compliance.
Seamless cross-departmental coordination.
One board per role: sourcing, resume shortlisting, assessments and TESSA AI interviews all run from a single Job Profile.

Enterprises

Enterprises rely on Teller / Cash Officers for large-scale governance, risk management, and multi-site operational excellence.

Enterprise-grade governance handling high compliance and strict regulatory standards.
Multi-tier organizational scalability and risk management.
Evidence in one place: scored reports for every test and AI interview, with your hiring team’s feedback beside them.

Junior level

Junior Teller / Cash Officer

Experience: 0 - 3 Years
Average time to hire: 10 - 18 Days

Core skills

Cash Handling
Customer Service
Attention to Detail
Communication
Reporting & Documentation
Process Adherence

How to Hire a Junior Teller / Cash Officer

When hiring an entry-to-junior Teller / Cash Officer (0–3 years), focus on foundational domain knowledge in Cash Handling, accuracy in execution, coachability, and operational discipline across Finance & Insurance.

1
Define Core Operational Scope
Specify primary duties around Cash Handling, workflow adherence, and reporting requirements.
2
Targeted Industry Sourcing
Source candidates through professional associations, industry job boards, and business networks. Beyond applicants, Candidate Lookup finds people by domain and seniority, narrowed by industry, company and location, and you can add them to the same pipeline.
3
SkillSauce Domain & TESSA Screening
Administer a 30-minute practical domain test and a 15-minute TESSA AI conversational interview. Build it in Non-IT Assessments from the Question Library and add an Aptitude test for reasoning and numeracy, with AI proctoring on. TESSA then runs the AI interview in any of 100+ languages.
4
Scenario & Situational Interview
Conduct a 45-minute live behavioral and practical situational interview with departmental leads. Schedule it on Zoom or Google Meet with a Google Calendar invite, and send the reminder on WhatsApp.
5
Fast-Track Offer Rollout
Present a competitive package with structured onboarding and career progression milestones.

Pro Tips

Evaluate practical understanding of core Cash Handling standards and daily workflows.
Assess attention to detail and accuracy in documentation and reporting.
Verify communication clarity and ability to handle customer/stakeholder interactions professionally.

Junior Teller / Cash Officer Job Description Template

Production-ready job specification tailored for junior Teller / Cash Officer roles.

Junior Teller / Cash Officer Specification

Role Overview

We are looking for an organized and motivated Junior Teller / Cash Officer to join our team. You will support core daily operations, execute tasks in Cash Handling, and contribute to departmental goals across Finance & Insurance.

First 90 Days Deliverables

Days 1–30: Complete onboarding training, understand standard operating procedures (SOPs), and handle foundational daily operational tasks.
Days 31–60: Execute key responsibilities in Cash Handling with minimal supervision and maintain high accuracy in data and reporting.
Days 61–90: Manage end-to-end task workflows independently, identify operational improvements, and participate in team reviews.

Must-Have Requirements

0–3 years of relevant experience or academic background in Cash Handling or related domain.
Strong organizational skills, attention to detail, and operational discipline.
Proficiency with standard workplace software, reporting tools, and communication platforms.

Nice-to-Have Skills

Experience in Finance & Insurance or specialized certifications.
Familiarity with CRM, ERP, or industry-specific management systems.

Need a version for another role or tone? Draft one with the free Job Description Generator.

Top Sourcing Channels for Junior Teller / Cash Officer

Direct channels and platforms to source junior Teller / Cash Officer talent.

SkillSauce

Candidate Lookup

Find people who have not applied yet. Search by domain and seniority, narrow by industry, company and location, and add them to the role’s Job Profile with their available contact details.

SkillSauce

Career Page and LinkedIn Import

Publish the job on your Career Page and share the link on LinkedIn, X and job boards: every applicant lands in the role’s Job Profile. Import a LinkedIn profile by its URL when you spot someone.

Social network

X (Twitter) (opens in a new tab)

x.com

Post the role with the hashtags your field follows, and join the X Communities where people in the field share their work.

Recruitment Platform

Industry Professional Network (Finance & Insurance)

Dedicated industry portal connecting verified professionals.

Recruitment Platform

Indeed Industry Hiring Hub (opens in a new tab)

indeed.com

High-volume recruitment platform for operational and professional talent.

Professional Association

National Association Job Boards

Professional association career centers for specialized roles.

Recruitment Platform

LinkedIn Advanced Talent Search (opens in a new tab)

linkedin.com

Target entry and junior candidates with skills in Cash Handling.

Professional bodies

Professional Accounting and Finance Bodies

Accounting, audit and finance bodies run member job boards and events, and their registers confirm a candidate’s qualification.

Job boards

Job Boards

Post the job on Glassdoor, and on Naukri and foundit for hiring in India. Where a board allows it, use your Career Page link as the apply link, so applicants land in the same Job Profile.

Campus and referrals

Campus Placement Cells and Referrals

Partner with college placement cells and career services for graduates and interns, and ask your team who they studied or interned with.

Candidate Email Sequences for Junior Teller / Cash Officer

High-converting candidate recruitment sequences.

Cold Sourcing Email

Subject: Junior Teller / Cash Officer opportunity at [Company Name]

Show template

Hi [Candidate Name], I came across your background in Cash Handling and wanted to reach out. We are expanding our team at [Company Name] and looking for a Junior Teller / Cash Officer. Let's connect for an intro chat: [Booking Link] Best regards, [Your Name]

Interview Invite

Subject: Interview Invitation: Junior Teller / Cash Officer at [Company Name]

Show template

Hi [Candidate Name], Thank you for completing our initial assessment! We would love to invite you to an interview with our hiring team. Please select a convenient time: [Scheduling Link] Best, [Your Name]

Formal Offer Letter

Subject: Offer of Employment: Junior Teller / Cash Officer - [Company Name]

Show template

Hi [Candidate Name], We were very impressed by your domain knowledge and professionalism. We are delighted to offer you the position of Junior Teller / Cash Officer at [Company Name]! Welcome to the team! Warmly, [Hiring Manager Name]

Junior Teller / Cash Officer Assessment Blueprint

Automated domain evaluation and conversational screening.

30 Minutes

SkillSauce Cash Handling Domain Assessment

Candidates complete practical situational tasks and data accuracy evaluations.

Focus areas

Domain Fundamentals
Process Compliance
Data Accuracy
Scenario Handling

15 Minutes

TESSA AI Behavioral & Communication Screen

Automated conversational screen evaluating situational judgment and professional communication. TESSA AI runs it as a Behavioural round and returns a scored report for the hiring team.

Focus areas

Customer/Client communication
Conflict resolution
Work ethic

Why This Assessment Mix

Verifies core foundational competency in Cash Handling and operational discipline.

You can run tests like these in SkillSauce: build an role-based assessment from the test library and turn on AI proctoring for remote candidates.

Junior Teller / Cash Officer Behavioral Rubric

Behavioral questions assessing problem solving and work ethic.

How do you prioritize competing tasks when multiple deadlines occur simultaneously in Cash Handling?

Why it matters: Evaluates time management and prioritization under pressure.
What to listen for: Green flags: Uses structured task lists, clarifies urgency with supervisors, and communicates transparently.

Describe a situation where you had to handle an unhappy client or difficult colleague.

Why it matters: Evaluates emotional intelligence and professional de-escalation.
What to listen for: Green flags: Listens actively, shows empathy, focuses on problem resolution, and follows SOPs.

How do you ensure data accuracy and avoid errors in your daily reporting?

Why it matters: Evaluates quality control and attention to detail.
What to listen for: Green flags: Double-checks work against reference sources, uses validation checklists, and maintains systematic records.

TESSA, the SkillSauce AI interviewer, can run a structured first-round interview built around questions like these. See how TESSA AI interviews work.

Verified Domain Questions (Junior Tier)

5 verified Easy domain evaluation questions extracted directly from the SkillSauce question bank.

You receive $150 in cash from a customer for a purchase of $123.75. What is the best way to handle the change?

Easy

aAsk the customer to count the change after you hand it over
bGive exactly $26.25 back and do not provide a receipt
cCount the change back to the customer starting with the amount given, then hand over the changeCorrect
dPlace the change in the cash register without showing the customer

Explanation: Option b is correct because counting the change back to the customer ensures accuracy and builds trust. Option a is incomplete as providing a receipt is standard practice. Option c lacks transparency, and option d places the responsibility on the customer, which is not ideal.

Why it matters: Evaluates practical domain proficiency in Cash Handling for Teller / Cash Officer at the junior experience tier.

During a busy shift, you notice the cash drawer is running low on change. What is the correct immediate action?

Easy

aRequest additional change from the supervisor or designated person immediatelyCorrect
bMix coins and notes from other cash drawers without informing anyone
cStop accepting cash payments until more change is available
dContinue operating and inform the manager at the end of the shift

Explanation: Option c is correct because requesting more change promptly ensures smooth transactions. Option a delays resolution, option b unnecessarily halts service, and option d risks security and accountability issues.

Why it matters: Evaluates practical domain proficiency in Cash Handling for Teller / Cash Officer at the junior experience tier.

At the end of your shift, you must balance your cash register. What is the correct procedure?

Easy

aOnly count the cash received during your shift, ignoring starting cash
bEstimate the cash amount and report to your supervisor
cLeave the cash drawer as is and allow the next shift to handle balancing
dCount all cash, record totals, and report any discrepancies immediatelyCorrect

Explanation: Option a is correct because counting all cash and reporting discrepancies ensures accurate records and accountability. Options b, c, and d compromise accuracy and accountability.

Why it matters: Evaluates practical domain proficiency in Cash Handling for Teller / Cash Officer at the junior experience tier.

You suspect a counterfeit bill has been given to you during a cash transaction. What is the best immediate action?

Easy

aReturn the bill to the customer without comment
bCall security immediately without notifying the customer
cPolitely inform the customer and retain the bill for further inspectionCorrect
dAccept the bill and ignore the suspicion to avoid conflict

Explanation: Option a is correct because politely addressing the issue and retaining the bill allows proper handling while maintaining professionalism. Option b risks loss, c ignores the problem, and d may escalate unnecessarily without initial communication.

Why it matters: Evaluates practical domain proficiency in Cash Handling for Teller / Cash Officer at the junior experience tier.

Which tool is most appropriate for securely storing cash during a business day?

Easy

aA cardboard box under the counter
bA personal pocket or bag
cA locked cash register drawerCorrect
dAn open cash tray on the counter

Explanation: Option a is correct because a locked cash register drawer is designed for secure cash storage. Options b, c, and d are insecure and risk theft or loss.

Why it matters: Evaluates practical domain proficiency in Cash Handling for Teller / Cash Officer at the junior experience tier.

Need more questions for this role? Browse sample questions by skill in the SkillSauce Question Library.

Constructive Rejection Email Templates

Brand-protective rejection email templates.

Post-Assessment Rejection

Subject: Update on your application at [Company Name]

Show template

Hi [Candidate Name], Thank you for taking the time to complete our assessment. At this time, we have chosen to move forward with candidates whose experience more closely matches our immediate requirements. Best regards, [Company Name] Team

Post-Interview Rejection

Subject: Interview Feedback: Teller / Cash Officer at [Company Name]

Show template

Hi [Candidate Name], Thank you for meeting with our team. We appreciated learning about your background. At this stage, we have decided to extend an offer to another applicant. Warm regards, [Hiring Manager Name]

Mid-Level level

Mid-Level Teller / Cash Officer

Experience: 3 - 6 Years
Average time to hire: 18 - 25 Days

Core skills

Cash Handling
Customer Service
Attention to Detail
Communication
Time Management
Cross-Functional Coordination
Performance Optimization

How to Hire a Mid-Level Teller / Cash Officer

For Mid-Level Teller / Cash Officer (3–6 years), evaluate workflow ownership, process optimization, stakeholder management, crisis handling, and cross-functional leadership in Cash Handling.

1
Define Operational Leadership Scope
Establish expectations for process efficiency, team coordination, and KPI delivery in Cash Handling.
2
Targeted Professional Sourcing
Source experienced practitioners from specialized Finance & Insurance networks and industry associations. Share the job from your Career Page in these channels, and add people who have not applied from Candidate Lookup or by their LinkedIn profile URL.
3
SkillSauce Performance & Case Assessment
Administer a 45-minute practical case study testing process optimization, risk mitigation, and KPI tracking. Pick the questions from the Question Library, or let TESSA AI generate the test when this exact role is missing, and keep AI proctoring on.
4
In-Depth Scenario Interview
Conduct a 60-minute technical and managerial interview reviewing operational trade-offs and leadership style. Share the candidate’s report with the interviewers beforehand, so the conversation starts from their test results.
5
Extend Competitive Offer
Present an attractive compensation package with performance incentives and leadership opportunities.

Pro Tips

Test their ability to diagnose operational bottlenecks and implement lean improvements in Cash Handling.
Evaluate experience managing vendor relationships, budgets, and compliance standards.
Assess leadership in resolving escalations and coaching junior team members.

Mid-Level Teller / Cash Officer Job Description Template

Comprehensive job specification for mid-level Teller / Cash Officer roles.

Mid-Level Teller / Cash Officer Specification

Role Overview

We are looking for an experienced Mid-Level Teller / Cash Officer to manage, optimize, and scale our operations in Cash Handling. You will lead key initiatives, improve efficiency, and ensure high operational standards across Finance & Insurance.

First 90 Days Deliverables

Days 1–30: Audit current operational workflows, identify inefficiencies, and establish baseline performance metrics in Cash Handling.
Days 31–60: Implement streamlined processes, manage cross-functional deliverables, and ensure compliance with regulatory standards.
Days 61–90: Lead departmental KPI reviews, optimize resource utilization, and mentor junior team members.

Must-Have Requirements

3–6 years of relevant operational or management experience in Cash Handling.
Proven track record optimizing processes, reducing operational friction, and delivering KPIs.
Strong stakeholder management, negotiation, and analytical skills.
Proficiency with enterprise management software, reporting systems, and analytical tools.

Nice-to-Have Skills

Industry certifications (e.g. Lean Six Sigma, PMP, SHRM) or advanced degree.

Need a version for another role or tone? Draft one with the free Job Description Generator.

Top Sourcing Hubs for Mid-Level Teller / Cash Officer

Key channels for recruiting experienced Cash Handling professionals.

SkillSauce

Candidate Lookup

Search by domain and seniority, then narrow by the companies and locations you want to hire from. The people you pick join the same pipeline as your applicants.

SkillSauce

Career Page and LinkedIn Import

Publish the job on your Career Page and share the link on LinkedIn, X and job boards: every applicant lands in the role’s Job Profile. Import a LinkedIn profile by its URL when you spot someone.

Social network

X (Twitter) (opens in a new tab)

x.com

Post the role with the hashtags your field follows, and join the X Communities where people in the field share their work.

Professional Association

Industry Association Network (Finance & Insurance)

Target experienced practitioners actively engaged in industry forums.

Recruitment Platform

LinkedIn Advanced Recruiter (opens in a new tab)

linkedin.com

Target mid-level professionals with proven Cash Handling leadership.

Industry Conference

Industry Career Fairs & Conferences

Connect with top talent attending regional and national conferences.

Recruitment Platform

Indeed Prime / Executive Search (opens in a new tab)

indeed.com

Sourcing senior operational and business leaders.

Professional bodies

Professional Accounting and Finance Bodies

Accounting, audit and finance bodies run member job boards and events, and their registers confirm a candidate’s qualification.

Job boards

Job Boards

Post the job on Glassdoor, and on Naukri and foundit for hiring in India. Where a board allows it, use your Career Page link as the apply link, so applicants land in the same Job Profile.

Referrals

Employee Referrals

Ask your team who they have worked with. Referred candidates take the same assessment and interview as everyone else.

Mid-Level Teller / Cash Officer Candidate Email Sequences

High-converting candidate sequences.

Cold Sourcing Email

Subject: Leadership opportunity: Teller / Cash Officer at [Company Name]

Show template

Hi [Candidate Name], I noticed your strong background in Cash Handling. We're hiring a Mid-Level Teller / Cash Officer to take ownership of operational excellence at [Company Name]. Let's chat: [Booking Link] Best, [Your Name]

Interview Invite

Subject: Interview Invitation: Teller / Cash Officer at [Company Name]

Show template

Hi [Candidate Name], Thank you for completing our assessment. We'd love to invite you to a 60-minute interview with our executive team. Please pick a time: [Booking Link] Best, [Your Name]

Formal Offer Letter

Subject: Offer: Mid-Level Teller / Cash Officer - [Company Name]

Show template

Hi [Candidate Name], We are delighted to offer you the position of Mid-Level Teller / Cash Officer at [Company Name]! Welcome aboard! Sincerely, [Hiring Manager Name]

Mid-Level Teller / Cash Officer Assessment Battery

Calibrated case study testing process design and risk management.

45 Minutes

SkillSauce Cash Handling Scenario & Case Analysis

Candidates analyze an operational bottleneck and propose a structured remediation plan.

Focus areas

Process Optimization
Risk Mitigation
Resource Allocation
KPI Management

20 Minutes

TESSA AI Managerial & Situational Screen

Evaluates candidate reasoning during crisis management and team conflict resolution. TESSA AI runs it as a Behavioural round and returns a scored report for the hiring team.

Focus areas

Escalation management
Strategic trade-offs
Team mentorship

Why This Assessment Mix

Verifies ability to manage operational complexity and drive measurable improvements in Cash Handling.

You can run tests like these in SkillSauce: build an role-based assessment from the test library and turn on AI proctoring for remote candidates.

Mid-Level Teller / Cash Officer Behavioral Rubric

Behavioral questions assessing leadership and operational judgment.

Describe a time when you revamped an inefficient workflow in Cash Handling. What was the measurable impact?

Why it matters: Evaluates continuous improvement and data-driven results.
What to listen for: Green flags: Identifies root cause, involves stakeholders, implements measurable KPIs, and tracks ROI.

How do you handle severe operational disruptions or regulatory compliance risks?

Why it matters: Evaluates crisis governance and risk mitigation.
What to listen for: Green flags: Stays calm, follows compliance protocols, communicates transparently, and implements preventative safeguards.

How do you motivate team members and maintain morale during high-stress operational cycles?

Why it matters: Evaluates people leadership and emotional intelligence.
What to listen for: Green flags: Recognizes achievements, provides clear expectations, removes roadblocks, and maintains open feedback channels.

TESSA, the SkillSauce AI interviewer, can run a structured first-round interview built around questions like these. See how TESSA AI interviews work.

Verified Domain Questions (Mid Tier)

5 verified Medium domain evaluation questions extracted directly from the SkillSauce question bank.

You receive a cash payment exceeding $1,000 from a customer. What is the best immediate action to ensure secure handling according to standard cash handling procedures?

Medium

aAsk the customer to pay in smaller amounts to avoid large cash handling
bPlace the cash in the till drawer and continue serving other customers
cCount the cash twice, record the amount on the cash log, and deposit it in the safe immediatelyCorrect
dGive the customer a receipt and keep the cash in an unlocked drawer until the end of your shift

Explanation: Option b is correct because counting the cash twice ensures accuracy, recording maintains accountability, and depositing it in the safe minimizes risk. Option a is risky as large amounts should not remain in till drawers. Option c is impractical and may inconvenience customers. Option d compromises security by leaving cash unsecured.