Healthcare System Hiring Medical Transcriptionists
Challenge
Hospital network needed to hire 15 medical transcriptionists but found many candidates claiming “80+ WPM” couldn’t maintain that speed with medical terminology.
Solution
Implemented specialized medical transcription test combining audio-to-text typing with medical vocabulary at 5-minute duration. Set minimum at 75 WPM with 98% accuracy.
Results
- Screened 150 candidates in 2 days vs. 3 weeks of manual testing
- Only 18% of applicants met benchmark (vs. 65% claiming proficiency)
- Hired 15 transcriptionists who averaged 82 WPM in actual work
- Error rates dropped 67% compared to previous hiring cohort